Managed Services

We help our customer manage application and infrastructure efficiently and reduce cost of maintenance year on year. Our service assists reducing the need to hire, train, and retain expensive in-house resources for day-to-day operational activities, allowing you to focus on achieving your business objectives and delivering strategic IT projects.

Overview


Technology is growing and changing every day. New innovations and changes hitting IT market every day which can be expensive, hard to find talent and hard to adapt for any professional with the day job. Today’s world requires you to be the master in multiple technologies in a shorter period. In a bigger picture, every company might not be able to hire one resource per technology to support their growing business needs.

Connate has a team of passionate experts which has been awarded Microsoft MVP award, Ex-Microsoft Employees, Top level certified like CCIE, Oracle Certified. We ensure to get our team trained and certified with the latest technology. We always provide efficient & expert resources which make our services cost effective, quick and innovative. We work on all verticals to customize our services to our customer’s IT requirement and budget. For a customer who would like to adopt new and the best in a cost-effective manner, Connate services can be a great option.

When you engage with our Applications Managed Service you get:


We offer following support model.


Dedicate Onsite Support

All the experts work from your office in coordination with your team, to manage service effectively and efficiently..

Dedicate Offsite/Offshore Support

All the experts work from our office in coordination with your team, to manage your IT needs effectively and efficiently.

We provide following facilities from offsite/offshore support center;

  • Dedicated Delivery Center
  • Safe and Secure VPN network to support your IT Application and Infrastructure
  • Ticket management system to manage and track request effectively

Shared Offsite/Offshore Support

All the experts work from our office in coordination with your team, to manage your IT needs effectively and efficiently.

We help you to control cost and get shared resource poll, which allows you to scale up/down team as per business needs.

We provide following facilities from offsite/offshore support center;

  • Shared Delivery Center
  • Safe and Secure VPN network to support your IT Application and Infrastructure
  • Ticket management system to manage and track request effectively

Let us talk

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.