Oracle NetSuite Implementation

Industry : Engineering Services

Customer is one of the leading passive communication infrastructure provider companies in India , focused on providing passive communication infrastructure services primarily to Telecom Operators (Telcos) and Internet Service Providers (ISPs). Registered with the Central Govt’s. Department of Telecommunications (DoT) as an IP-1 Category Infrastructure Provider. Operates and manages wired networks, used by the Telcos, ISPs and the likes. For more than a decade now, provider of optical fibre laying-related turnkey project services to various Telcos& Broadband Service Providers across India.

Oracle Product and Services

    -NetSuite Enterprise Resource Planning (ERP)
    -NetSuite Customer Relationship Management (CRM)
    -Project Management Cloud Service
    -Advanced Procurement Cloud Service

Project : Oracle NetSuite Implementation and Support


Customer has decided to automate all department,organization wide with the help of Oracle NetSuite. Connate People Technology (CPT) was engaged to implement end-to-end NetSuite ERP, Supply Chain Management, and Customer Relationship Management

Approach:


CPT has implemented NetSuite to automate and provided solutions for customer’s business specific requirement.

Customer has third party HR and Payroll application which is integrated with NetSuite for employee data management and financial integration for payroll.

NetSuite was customized to meet customer and industry specific requirement to manage infrastructure project and track daily progress of the project, to the level of financials and inventory consumption.

Customer had a requirement to manage entire Operation and Maintenance using NetSuite, which is one of key service provided to major Telco giants across India, was achieved by customizing the application.

Results:


The solution allows client to focus on key objectives of the organization, while system provides standard and integrated platform to cater to the need of internal and external customer;

  • Automation of all the departments across organization
  • 100% India local tax compliant system
  • 50% increase in productivity, by automating process organization wide
  • Improved customer satisfaction, by proactively and efficiently managing customer network
  • Accurate reporting and quick turnaround – Management and Statutory reports

Automated solution organization wide - Finance and Accounting, Projects, and Operations and Maintenance.

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